All Encourageville products are made to order — printed just for you when you place your order. Because of this, we do not accept returns or exchanges for size, color, or change-of-mind reasons.

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However, if there's a problem with your order, we've got you covered.

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If your item arrives damaged, defective, or with a printing error, please contact us within 30 days of delivery and we'll make it right with a reprint or refund.

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To get started, email us at info@encourageville.com with:

• Your order number

• A clear photo of the issue

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We'll handle everything from there.

 

Please note:

• We are not responsible for orders with incorrect addresses provided at checkout

• Lost packages must be reported within 30 days of the estimated delivery date

• Minor print placement variations of up to ½ inch are considered within normal production tolerance