Privacy Policy

Last updated: April 29, 2025

At Encourageville, your privacy matters. This policy explains what information we collect, how we use it, and your rights as a customer and visitor.

Who we are

Encourageville.com is a purpose-driven merchandise brand celebrating Black American history and culture. We are based in Illinois and operate this store as an independent business. For any privacy-related questions, contact us at info@encourageville.com.

What information we collect

When you place an order or contact us, we may collect:

Your name, email address, and shipping address
Payment information (processed securely — we never store card details)
Messages you send us via email or contact forms
Basic browsing data through Wix's built-in analytics (pages visited, device type, general location)

How we use your information

We use the information we collect to:

Process and fulfill your order
Communicate with you about your order or any inquiries
Improve the shopping experience on our site
Comply with legal and tax record-keeping requirements

We do not sell, rent, or trade your personal information to any third party for marketing purposes — ever.

Third-party production partners

Encourageville products are printed and fulfilled by our trusted print-on-demand partners, Printify and Printful. Your order information (name, address, and product details) is shared with them solely to produce and ship your order.

Each partner maintains its own privacy practices. We encourage you to review their policies at printify.com and printful.com.

Cookies

This site uses cookies through the Wix platform to support site functionality and basic analytics. Cookies help us understand how visitors use the site so we can improve your experience. You can adjust or disable cookies at any time through your browser settings.

Your rights

Depending on where you live, you may have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data
Opt out of marketing communications at any time

Illinois residents (BIPA), California residents (CCPA), and EU/UK visitors (GDPR) have additional rights under applicable law. To exercise any of these rights, email us at info@encourageville.com and we will respond promptly.

Data retention

We retain order and customer records as required for business and tax purposes, typically no longer than seven years. You may request deletion of your data at any time; we will honor requests to the extent permitted by applicable law.

Children's privacy

Encourageville.com is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Questions about this Privacy Policy? Reach us at info@encourageville.com — we're happy to help.

Encourageville.com | Illinois, USA | info@encourageville.com